This page contains important legal information about The Clubhouse Casino, operated by Novatrix SRL under Curaçao eGaming licence 8048/JAZ2020-013 (Antillephone N.V.). Please read this disclaimer carefully before using the platform.
General Disclaimer
The Clubhouse Casino is an online gambling platform. Gambling involves financial risk. You are responsible for ensuring that online gambling is legal in your jurisdiction.
The Clubhouse Casino is an online gambling platform operated by Novatrix SRL, a company registered in Curaçao. The platform is licensed by Antillephone N.V. under licence number 8048/JAZ2020-013. This licence authorises the operation of online gambling services in jurisdictions where such activity is not prohibited.
Gambling involves financial risk. You may lose some or all of the money you deposit. Past results do not guarantee future outcomes. Every game on this platform uses certified random number generator (RNG) technology or live dealer mechanics — outcomes are unpredictable by design. Never gamble with money you cannot afford to lose.
It is your sole responsibility to determine whether online gambling is legal in your jurisdiction before creating an account or placing any bets. The Clubhouse Casino does not provide legal advice. The availability of our services in your region does not constitute a representation that your use of them is lawful.
No Guarantees of Winnings
No strategy, system or method can guarantee a profit from gambling. All games are based on chance.
We do not guarantee any level of winnings or returns. No betting strategy, system or method can overcome the mathematical house edge built into casino games. Promotional materials describing bonus amounts, free spins or potential winnings represent the maximum possible under specific conditions — they are not guaranteed outcomes.
Return to Player (RTP) percentages indicate the theoretical long-term average return across millions of game rounds. Individual sessions may deviate significantly from the published RTP — both higher and lower. A game with a 96% RTP does not mean you will receive A$96 back for every A$100 wagered in a single session.
Third-Party Content and Links
We are not responsible for content, accuracy or availability of third-party websites linked from our platform.
Our platform may contain links to third-party websites, including responsible gambling organisations, payment providers and game studios. These links are provided for convenience and informational purposes. We do not control and are not responsible for the content, privacy practices or availability of third-party sites.
Game content is provided by independent software studios. While we select providers who hold recognised certifications, we are not the developer of these games and do not control their internal mechanics beyond ensuring they meet our licensing requirements.
Limitation of Liability
Our liability is limited to the balance held in your account. We are not liable for losses arising from technical failures, unauthorised access or force majeure events.
To the maximum extent permitted by applicable law, our total liability to any player is limited to the balance held in that player's account at the time the claim arises. We are not liable for any indirect, incidental, consequential or punitive damages arising from your use of the platform.
We are not liable for losses caused by events beyond our reasonable control, including but not limited to: internet connectivity failures, server outages, third-party payment processing delays, unauthorised access to your account resulting from your failure to secure your credentials, regulatory changes or force majeure events.
If you believe you have a valid claim, please follow our dispute resolution process as outlined in the Terms and Conditions. For responsible gambling support, contact Gambling Help on 1800 858 858 or visit our responsible gaming page.
